I’ve had nothing but one hassle after another, I have to contact Dotster to make simple changes and take simple actions that I can do on my own at Siteground. Things that take a couple of seconds on dotster to change take an hour to work through dotster’s systems. Their support answers questions, but in days rather than minutes or an hour at most from Siteground.

This is a horrible, Mickey Mouse service that should be avoided at all costs.

We have had a vps with dotster for 18 months. We hosted 80 low traffic domains with little HDD use.

Then suddenly the websites all went down.

After restarting the server endlessly we contacted Dotster who want £75 to look at it.

We were over a barrel so we paid

An email came back two days later saying case is closed, you have too much traffic?

We have reopened the case, but after 8 days of being down our 80 clients are all hosting elsewhere

We can’t even telephone as their phone number does not work from the UK!

Be warned