Comments on: InMotion http://www.hostingref.com/inmotion-review.html Sun, 11 Sep 2011 05:08:42 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Tammy P http://www.hostingref.com/inmotion-review.html/comment-page-1/#comment-1592 Tammy P Fri, 22 Apr 2011 23:30:40 +0000 http://www.hostingref.com/_test3_/?p=41#comment-1592 Let me first say that Inmotion has the best customer service. I purchased their pro package + domain name which they told me I could try for 90 days. I wasn't happy with the templates that they had so I cancelled the subscription before the 90 days. Inmotion failed to tell me that when I cancelled the subscription they were transferring me domain name to their parent company Melbourne IT and the company is located in Australia. Inmotion told me I had to contact Melbourne IT to get my domain name registry key. When I contacted the company they told me they sent the registry key to my email on file which was my company email. Which wasn't true because I wasn't using my company email I was using my personal email for all correspondence. Yet all other emails from Inmotion and Melbourne keep coming to my personal email. When I contacted Melbourne they sent me a form to fill out and submit to them by mail or fax. By the way the fax number doesn't work. Keep your domain name close and good luck if you cancel with Inmotion. Let me first say that Inmotion has the best customer service. I purchased their pro package + domain name which they told me I could try for 90 days. I wasn’t happy with the templates that they had so I cancelled the subscription before the 90 days. Inmotion failed to tell me that when I cancelled the subscription they were transferring me domain name to their parent company Melbourne IT and the company is located in Australia. Inmotion told me I had to contact Melbourne IT to get my domain name registry key. When I contacted the company they told me they sent the registry key to my email on file which was my company email. Which wasn’t true because I wasn’t using my company email I was using my personal email for all correspondence. Yet all other emails from Inmotion and Melbourne keep coming to my personal email. When I contacted Melbourne they sent me a form to fill out and submit to them by mail or fax. By the way the fax number doesn’t work. Keep your domain name close and good luck if you cancel with Inmotion.

]]> By: Nick Tang http://www.hostingref.com/inmotion-review.html/comment-page-1/#comment-32 Nick Tang Tue, 09 Dec 2008 20:32:26 +0000 http://www.hostingref.com/_test3_/?p=41#comment-32 I just wanted to report the support team is great at Inmotion Hosting. I send in a request for some help. And things are done and replied to me in minutes. AMAZING!!!... I tell my friends and family about Inmotion all the time.... Its no suprise they are #1 I just wanted to let you know that I appreciate XXXXXX and XXXXXXXX (support team's names removed) services a lot. Sincerely, Nick Tang I just wanted to report the support team is great at Inmotion Hosting. I send in a request for some help. And things are done and replied to me in minutes. AMAZING!!!… I tell my friends and family about Inmotion all the time…. Its no suprise they are #1

I just wanted to let you know that I appreciate XXXXXX and XXXXXXXX (support team’s names removed) services a lot.

Sincerely,

Nick Tang

]]> By: Brian Street http://www.hostingref.com/inmotion-review.html/comment-page-1/#comment-31 Brian Street Sat, 06 Dec 2008 11:13:46 +0000 http://www.hostingref.com/_test3_/?p=41#comment-31 Inmotion has a top notch support team. I’m not trying to exclude anyone, but I do want to mention that one of their system administrators – XXXXXX – has patiently worked on an issue with the tomcat installation on my VPS. I think most of the problem, probably all of it, was caused by me and I know from my old system administrator days how unpleasant it is to keep going back and fixing things that users mess up. I appreciate all of the hard work that your team has put into resolving my issue and I hope to cause less heartaches for them in the future, but it is good to know they are there. Thank you, Brian Street Production Manager Inmotion has a top notch support team. I’m not trying to exclude anyone, but I do want to mention that one of their system administrators – XXXXXX – has patiently worked on an issue with the tomcat installation on my VPS.

I think most of the problem, probably all of it, was caused by me and I know from my old system administrator days how unpleasant it is to keep going back and fixing things that users mess up. I appreciate all of the hard work that your team has put into resolving my issue and I hope to cause less heartaches for them in the future, but it is good to know they are there.

Thank you,

Brian Street
Production Manager

]]> By: Mark Drew http://www.hostingref.com/inmotion-review.html/comment-page-1/#comment-30 Mark Drew Thu, 04 Dec 2008 09:24:45 +0000 http://www.hostingref.com/_test3_/?p=41#comment-30 My name is Mark Drew. I am a Total Choice Web Hosting convert. I was with Total Choice for approx. 5 years. Unfortunately in the last 3 years there service is horrid. I found InMotion, read wonderful reviews and I have to agree 100%. Your service and sales are wonderful. I want to thank everyone for great follow-up and most important... InMotion goes beyond and gives a little extra care and support and that goes a long way. In the past, it seems like all I have heard is, "We dont do that, talk to your web developer, but I will take your money. Thank you" Not at InMotion...Just like the tele. message says, "We guarantee your satisfaction" Thank you. Mark My name is Mark Drew. I am a Total Choice Web Hosting convert. I was with Total Choice for approx. 5 years. Unfortunately in the last 3 years there service is horrid.

I found InMotion, read wonderful reviews and I have to agree 100%. Your service and sales are wonderful. I want to thank everyone for great follow-up and most important…

InMotion goes beyond and gives a little extra care and support and that goes a long way. In the past, it seems like all I have heard is, “We dont do that, talk to your web developer, but I will take your money. Thank you”

Not at InMotion…Just like the tele. message says, “We guarantee your satisfaction”

Thank you.
Mark

]]> By: dan1 http://www.hostingref.com/inmotion-review.html/comment-page-1/#comment-33 dan1 Tue, 02 Dec 2008 17:34:48 +0000 http://www.hostingref.com/_test3_/?p=41#comment-33 Inmotion provides excellent work provided by their support team. From opening the account, to hammering out some technical problems, to installing the SSL cert, and having it all up and running by Monday was really a welcome relief from my previous providers. I especially want to commend a tech by the name of XXXXXXX, without who's help this move would have caused me a nightmare scenario. But due to some quick strategic edits here and there, he was able to revive my shopping cart. He is hands down, the best tech I ever had the pleasure of working with. Not that anyone else was any less helpful, but I just wanted to point out his unique abilities. I think they are well worth keeping and rewarding. Thanks Daniel Inmotion provides excellent work provided by their support team. From opening the account, to hammering out some technical problems, to installing the SSL cert, and having it all up and running by Monday was really a welcome relief from my previous providers. I especially want to commend a tech by the name of XXXXXXX, without who’s help this move would have caused me a nightmare scenario. But due to some quick strategic edits here and there, he was able to revive my shopping cart. He is hands down, the best tech I ever had the pleasure of working with. Not that anyone else was any less helpful, but I just wanted to point out his unique abilities.
I think they are well worth keeping and rewarding.

Thanks
Daniel

]]> By: axlr56t http://www.hostingref.com/inmotion-review.html/comment-page-1/#comment-2 axlr56t Thu, 20 Nov 2008 12:32:48 +0000 http://www.hostingref.com/_test3_/?p=41#comment-2 Inmotion hosting helped get our new site online in a timely manner. We were attracted to their cheap prices but then we were hooked by their quality service. We have been hosting with them for 7 months now. Inmotion hosting helped get our new site online in a timely manner. We were attracted to their cheap prices but then we were hooked by their quality service. We have been hosting with them for 7 months now.

]]> By: Kelly Rees http://www.hostingref.com/inmotion-review.html/comment-page-1/#comment-29 Kelly Rees Sun, 16 Nov 2008 12:09:12 +0000 http://www.hostingref.com/_test3_/?p=41#comment-29 I just wanted to drop you a line telling you how fantastic Inmotion's tech support group is. Since we have switched over to InMotion I have abused your people a little with some relatively stupid questions and they have always been happy to help. With the big stuff they go above and beyond. I have been with many hosting companies over the last 10 years and yours is truly the best. I just wanted to drop you a line telling you how fantastic Inmotion’s tech support group is. Since we have switched over to InMotion I have abused your people a little with some relatively stupid questions and they have always been happy to help. With the big stuff they go above and beyond. I have been with many hosting companies over the last 10 years and yours is truly the best.

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