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Last Updated:

What to Look for on Web Host Sites

Sunday, Oct. 25th 2009

Web hosting service providers are no different from any other form of business in that they need to attract new customers and so in order to do that in an effective manner they need to impress potential customers with their site design and services as well. If you got it, then flaunt it and this applies especially true to web hosting companies and so you will be treated to generous samples from their portfolio. And yet, despite the fact that all of the relevant information being readily available in a neatly presented format too many consumers are totally distracted by the pricing structure. In fact, in the overwhelming majority of cases, the consumer takes a perfunctionary look at the price and then simply makes a snap judgment there and then.

So, you are currently visiting a website which belongs to a web hosting service provider and you are unsure as to what specifically you should be looking out for. Generally speaking, your gut instinct will usually serve you well, and so if your hunch is that the site is rather unprofessional then you are probably right. Take a moment to reflect on the reason why you are so ill at ease? Whilst spelling is not and should be (automatically) fatal to you taking an interest, it should raise some red flags. If a company does not take the time to correct something as simple and trivial as a spelling error then how on earth can people depend upon them to handle more mundane and highly complex tasks? That said, some service providers are all flash and no substance meaning that whilst they may have a very slick site with a pretty user interface and gorgeous graphics, the actual content of the site leaves a lot to be desired.

Once you have familiarized yourself with the broad strokes, it is crucial that you analyze the finer details and assess their implications and effects so as to more effectively ascertain your rights and your obligations. The last thing you want to do is sign up with a particular company, only to discover that they levy a rather draconian penalty fee for trivial “offences” such as excessive bandwidth or perhaps offer a level of customer support which is inert to say the least.  Too many people from all walks of life and from all sorts of backgrounds are too quick to skim through a contract, and then merrily and blithely head straight to the end without actually digesting the information. Given that it is a legal document, this is a very foolish approach to adopt indeed.

Another crucial feature to take into proper consideration is the manner in which you will be able to keep in touch with the service provider, as this will determine issues such as cost and speed. Speaking via the phone will be a costly option (unless it is a toll number) and emails can be a speedy option, so long as they reply in due time. However, be on the particular lookout for service providers who offer live chat features, these providers are worth their weight in gold.

Posted by Hosting Ref in Web Hosting

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